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The Supply Chain Business Systems Associate is a newly established performer that supports the management and optimization of supply chain systems. This role helps ensure the effective operation of our supply chain technologies.

This role does NOT provide current or future sponsorship assistance.
Please note that we will NOT provide relocation assistance (Candidates are expected to relocate on own 3 weeks from time of offer acceptance).
Employees are required to report in office 5 days a week / 7834 CF Hawn Freeway | Dallas, Texas 75217 (NO NEGOTIATION).
This is a direct hire role; We are NOT open to employing through contractor or agency.

Duties and Responsibilities of the Position:

Maintain documentation related to supply chain systems, including procedures, user manuals, and troubleshooting guides.
Provide first-level user support by gathering details, researching documented solutions, and escalating complex or unresolved issues.
Work on projects and assignments as part of a work team.
Contribute to basic data analysis to support decision-making processes.
Under the direction of experienced team members: perform accurate analyses, conduct research, and draw meaningful conclusions about potential system/operational impacts.
Collaborate with cross-functional teams, including Logistics, Data Management, Customer service, Transportation, and Warehouse Management to support overall supply chain objectives.
Communicate effectively with team members and stakeholders.
Using knowledge gained through resources, develop fundamental knowledge of functional practice, policy, and day-to-day execution requirements.
Use solutions to enhance personal work and, where applicable, the work of the team.
With oversight, begin to apply functional, process, and procedural or technical imagination to address business challenges.
Perform other duties as needed.

Required Experience and Education:

Bachelor’s degree in a related field.
0-2 years’ relevant experience OR equivalent combination of education and experience.
Experience with SAP ECC, SAP EWM, Red Prairie WMS, Salesforce Service Cloud, or similar supply chain systems preferred.
Experience with Microsoft Office Suite products preferred.

Competencies:

Excellent communication, problem solving, and organizational skills.
Able to multitask, prioritize, and manage time effectively.
High level of integrity and discretion in handling sensitive and confidential data.
Demonstrated ability to learn Microsoft Office Suite products.
Foundational knowledge of supply chain systems, business processes, and operational support practices.

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